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AI automation for IT and software companies

Tickets, contracts and invoicing run through three tools.

Those hours go into building and helping customers, instead of into retyping tickets, contracts and invoices.

5automations that make the difference
IT and software companies

Altramano is the AI workplace for IT and software companies: you connect your mail, your planning and your accounting, and ask in plain language for what you need. Automations, AI agents and apps do the work in between, in your own environment and within the limit you set.

The developers build; the office retypes.

You just ask for it

This is how it sounds at an IT company. You ask in plain language for what you need. Altramano takes care of it, within the limit you set.

  • Something comes in

    “Sort incoming tickets.”

    AI agent
  • Invoices

    “Invoice subscriptions and hours every month.”

    Automation
  • Follow-up

    “Warn me in good time when a contract is about to end.”

    Automation
  • An app alongside

    “Put customers and quotes in one app.”

    App

In your Company Brain: your service agreements and product knowledge. Everything above sticks to it.

What is the Company Brain?

± 4 hours a week

Watching contracts and expiring terms

Now

Renewals and notice periods sit in a spreadsheet nobody keeps up.

With Altramano

Contracts in a table with an end date; 60 days before expiry a notification with a draft mail to the customer.

Saves, estimatedNo renewals missed; ± 1 hour a week.
Integrations · LimitTables, mailboxLimit: comes to you first by default.

Monthly invoicing from subscriptions and hours

Now

Invoices are assembled by hand from subscriptions and extra work.

With Altramano

On the first of the month the invoices are ready in the accounting package, with the hours attached, for approval.

Saves, estimated± 1 hour a week.
Integrations · LimitTables or time recording, Exact Online or Visma eAccountingLimit: comes to you first by default.

Release notes and a customer update

Now

What has been delivered is not communicated to customers, or only late.

With Altramano

From closed Jira or Trello items comes a customer update in plain English, in house style, for approval.

BenefitA plain-English customer update from closed items.
Integrations · LimitJira or Trello, mailboxLimit: comes to you first by default.

A weekly overview of recurring complaints

Now

Patterns in tickets go unnoticed.

With Altramano

Every Monday an overview: the most common subjects, lead time, customers with the most tickets.

Saves, estimated± 1 hour a week and better priorities.
Integrations · LimitZendesk, Freshdesk or JiraLimit: runs by itself; you can look back at everything in Runs.

Figures without an evening in Excel

"Make a dashboard from this ticket export: lead time per category and per employee."

AI agents for IT and software companies

  • Customer service agent

    Answers customer questions by mail, chat and WhatsApp from your own knowledge, and hands over to a person when needed.

    Saves, estimated: ± 5 hours a week
  • Project monitor

    Puts the progress and the budget of every project next to what has actually been spent, and warns in time.

    Saves, estimated: ± 1 hour a week per project manager
  • Freelancer hire checker

    Collects the agreements, invoices and chamber of commerce details per hired freelancer and flags what needs attention; it gives no judgement.

    Saves, estimated: ± 10 minutes a week
All AI agents

What runs on its own in your industry

Free scan · 5 questions

Choose your industry and your department. You see straight away which task we would take over first, and what that saves you per week.

What kind of company do you have?
Another industry →

Installation companiesConstruction and contractorsAccountancy and bookkeeping firmsWholesaleTransport and logisticsIT and software companies

Where does most of the work sit?

Choose a department

11 sjablonen voor operations and planningTake the free scan
13 sjablonen voor administration and financeTake the free scan
11 sjablonen voor salesTake the free scan

Work orders from the mail into the planning

Nu

Requests and work orders come in as mail or PDF and are retyped into the planning by hand.

Straks

Every new mail with a work order is read, the details (address, customer, fault, requested date) are put into the planning or a table and the planner gets a notification.

Limit: comes to you first by default.

Saves, estimated

± 3 hours a week

and no retyping errors in addresses and dates

Choose a department

11 sjablonen voor operations and planningTake the free scan
13 sjablonen voor administration and financeTake the free scan
9 sjablonen voor management and officeTake the free scan

Recording additional work from the site

Nu

Additional work is agreed verbally and only missed at the final settlement.

Straks

The site manager sends a photo or a few lines through a form or WhatsApp; an additional-work letter is prepared in the house style, for the project lead's approval and then the customer's.

Limit: comes to you first by default.

Saves, estimated

± 1 hour a week per project

Additional work that would otherwise not be invoiced

Choose a department

13 sjablonen voor administration and financeTake the free scan
26 sjablonen voor reporting and analysisTake the free scan
8 sjablonen voor knowledge and researchTake the free scan

A delivery list per client from the month's receipts

Nu

Staff mail clients for missing receipts and keep track of it in a spreadsheet.

Straks

Per company file it works out which receipts and bank statements are missing; the client gets a friendly list by mail, in your tone, once you have approved it.

Limit: comes to you first by default.

Saves, estimated

± 4 hours a week per member of staff on chasing paperwork

Choose a department

9 sjablonen voor webshop and paymentsTake the free scan
13 sjablonen voor administration and financeTake the free scan
11 sjablonen voor salesTake the free scan

Orders from the webshop into the books

Nu

Webshop orders are entered into the accounting package as invoices by hand.

Straks

Every new order in Shopify or WooCommerce is entered into Exact, Visma or AFAS as a sales order or an invoice, and the payment is matched to it.

Limit: runs by itself; you can look back at everything in Runs.

Saves, estimated

± 5 hours a week

no double entry

Choose a department

11 sjablonen voor operations and planningTake the free scan
13 sjablonen voor administration and financeTake the free scan
9 sjablonen voor documents and communicationTake the free scan

Transport orders from the mail into the planning

Nu

Orders come in as mail or PDF and are retyped into the planning board.

Straks

Every order is read (loading address, unloading address, time window, reference), put into the planning or a table and confirmed to the customer once approved.

Limit: comes to you first by default.

Saves, estimated

± 4 hours a week on planning

Choose a department

10 sjablonen voor customer serviceTake the free scan
13 sjablonen voor administration and financeTake the free scan
9 sjablonen voor management and officeTake the free scan

Sorting and answering tickets

Nu

Support mail comes in unsorted; the first reply takes too long.

Straks

Every mail is sorted by urgency and subject, created as a ticket in Zendesk, Freshdesk or Jira, with a draft answer from your own documentation.

Limit: comes to you first by default.

Saves, estimated

± 4 hours a week

a faster first reply

One workspace

Everything in one place.

What you see on this page happens in one place. You ask the Studio, automations and AI agents do the work, and what your systems cannot do, you add with an app. Everything works with your Company Brain and with the systems you already have.

Start with what you need now. The rest is already included.

See what is in each tier

You set the limit

What falls within it runs by itself. What falls outside it comes to you first.

For example: it books invoices under €1,000 straight through; above that, they come to you first. You choose that amount yourself. You can look back at everything that has happened.

Frequently asked questions

We build our own software. Why Altramano?

Because the office work is not the product. Altramano handles tickets, contracts and invoicing without you maintaining your own code for it.

Can we build our own integrations?

Yes, through HTTP connections and webhooks. The administrator puts the keys into the environment once.

Which AI model is used?

Altramano works with more than ten AI providers. We choose the model that suits each task, or you decide which models may be used. If the data has to stay in the EU, Altramano only uses providers that process in the EU.

What if the AI makes a mistake?

You set the limit. Above it, it comes to you first, and you can look back at everything.

Is this yet another system?

No. Your systems stay. Altramano does the work between them, and builds what you are missing.

Are we allowed to do this with our customer data?

Your own environment is in Amsterdam. If the data has to stay in the EU, Altramano only uses providers that process in the EU.

Last updated:

Want to see how this works for you?

In a 30-minute demo we run one of these five on your own systems.