Privacy request handler
Handles an access or erasure request within the statutory period: acknowledge, collect, set up.
Benefit: The deadline of a privacy request is watched.
Privacy request handler is an AI agent from Altramano for documents and communication. An AI agent does a task that involves reading, assessing or writing, such as assessing an enquiry or drafting a reply. It puts it in front of you, or does it itself if you want it to.
What it does
- Recognises a request for access or erasure in the mailbox.
- Acknowledges receipt and puts the deadline in the diary.
- Collects what your systems hold about that person and puts it in an overview.
- Sets the reply or the erasure up for approval and watches the deadline.
An example
- In
- A mail from a former customer: I want to know which data you hold about me.
- Out
- An acknowledgement, an overview from CRM, accounts and mailbox, and a draft reply within the period, for approval.
Integrations it uses
GmailFind, send and answer mail in Gmail, with a trigger on new mail.
Microsoft OutlookFind, send, answer and draft mail in Outlook and pull attachments, with a trigger on new mail.
Microsoft SharePointFiles, folders and list items in SharePoint, with triggers on new files.
HubSpotContacts, companies, deals, lists and workflows in HubSpot, with 24 triggers such as a new deal or a changed stage.
Google CalendarCreate, search and update events in Google Calendar, with triggers on new or changed events.
Where the limit lies
Nothing goes to the requester and nothing is erased without your approval.
Please note: This is not legal advice. Whether you must grant a request and what you may keep is judged by a person; the agent makes sure you can do it on time and completely.
Templates it bundles
| Sjabloon | Soort | What it does |
|---|---|---|
| Document questions | AI agent | An assistant that answers questions about contracts, quotes and manuals in its knowledge base. |
Frequently asked questions
Does it erase data itself?
No. It sets up what would be erased, and you say yes. Only then does it happen, and it is recorded.
In which systems does it search?
In the systems you connect: CRM, mailbox, accounts, documents. What is not connected it does not see, and it says so.
How long is the period?
One month, and it puts that in the diary with a reminder a week before.