Connecting Zendesk with AI
Connecting Zendesk with Altramano means: create, update and follow tickets in Zendesk, with triggers on new or changed tickets. You connect through your own details. The integration has 18 actions and 10 triggers and is on right away in your own environment.
What you can do with Zendesk
How you connect it
- In Altramano, go to Integrations and choose Zendesk.
- Connect through your own details. Altramano keeps only an access key, encrypted, in your own environment.
- Choose a template or describe the task in the Studio. Test it against your real integration.
- Say yes before it goes live. After that it runs by itself, with every run there to read back.
Frequently asked questions
How do I connect Zendesk to Altramano?
Through your own details, under Integrations in your own environment.
What can Altramano do in Zendesk?
Create, update and follow tickets in Zendesk, with triggers on new or changed tickets: 18 actions and 10 triggers.
Which category does Zendesk fall under?
Customer service, alongside Trengo.
Is this integration on right away?
Yes. You choose it in your environment under Integrations and connect in a few minutes.
What if Zendesk cannot do something through the integration?
Then there is the general HTTP integration, or we extend the integration if the system has an API.
Can I withdraw the integration again?
Yes, in Altramano under Integrations and, where you log in at the service, in Zendesk itself too.