Five things that run on their own
An order from a mail or a form into Sendcloud
Orders that come in by mail are retyped into the shipping system.
An order from a mail or a form becomes an order in Sendcloud, ready to ship.
Connecting Sendcloud with Altramano means: the Sendcloud integration connects Altramano to your Sendcloud account through the keys of an API integration. Shipments and returns are read and created, orders passed on and track and trace pulled, all in your own environment in Amsterdam and with approval wherever you want it.
Orders that come in by mail are retyped into the shipping system.
An order from a mail or a form becomes an order in Sendcloud, ready to ship.
The customer asks by mail where their parcel is.
With every shipment with a new status a message with the track-and-trace link is ready for the customer.
Return labels are made one by one by hand.
On an approved return request the return is created in Sendcloud and the customer notified.
A parcel that is not moving is only noticed when the customer calls.
Shipments are followed; if a shipment stands still too long, customer service gets a notification.
Someone counts the shipments and returns by hand every week.
Shipments and returns are pulled and put in your mailbox or Teams as a weekly overview.
An order from a mail or a form into Sendcloud. Now: orders that come in by mail are retyped into the shipping system. With Altramano: an order from a mail or a form becomes an order in Sendcloud, ready to ship. The agent does this with Sendcloud through your own details, in your own environment in Amsterdam. Whatever goes out or gets booked, it puts to you first: you say yes, then it runs. Every run is in Runs.
With the public and secret key of an API integration in your Sendcloud panel (Settings → Integrations → API). Both are stored encrypted.
Yes: delete the API integration in Sendcloud or the integration in Altramano under Integrations. Both take effect immediately.
Only in steps you set up without approval. By default a shipment in Sendcloud is ready and waits for a yes; every run is in Runs.
Yes. You choose it in your environment under Integrations and connect in a few minutes.
Then there is the general HTTP integration, or we extend the integration if the system has an API.