AutomationGoogle reviews → reply for approval

Answering Google reviews with AI

A new Google review?

Google reviews → reply for approval is ready-made automation in Altramano for social media: a new Google review.

It works with Google My Business and Microsoft Outlook.

Ready-made automation · department Social media

What it does

You get a proposed reply; once approved it is posted. Every new review on your Google Business Profile gets a fitting proposed reply (thanks, addressing the content, and a solution where there is criticism). You approve; then the automation posts the reply.

What you need

Google My Business — read and answer reviews and post updates on your Google Business Profile, connected through logging in to the service.
Microsoft Outlook — find, send, answer and draft mail in Outlook and pull attachments, with a trigger on new mail, connected through logging in to the service.
Everything that goes out, this template puts to you first: you say yes before anything leaves.

How does answering Google reviews work with AI?

An automation runs in your own environment with fixed steps, the same every time.

Google My Business: read and answer reviews and post updates on your Google Business Profile. Microsoft Outlook: find, send, answer and draft mail in Outlook and pull attachments, with a trigger on new mail.

Everything that goes out, this template puts to you first: you say yes before anything leaves.

Everything runs in your own environment in Amsterdam. You set the limit: what falls within it runs by itself; what falls outside it comes to you first. Every run is there to read back step by step in Runs.

Read what an AI agent does for your team

Who it's for

For social media: scheduling posts, keeping up with comments, in your tone and with approval. Those hours go into responding to what is happening, instead of into scheduling posts by hand.

This department comes into play in marketing and communications agencies.

How to install it

Choose the template in your environment under Templates.
Point at the integrations it needs and fill in at most three settings.
Test with an example, read the run back and say yes before it goes live.

The full manual (what it is for, what you get, what you need, step by step, testing, errors with cause and remedy) sits with the template in your own environment.

Use this template Book a demo

Frequently asked questions

What do I need for Google reviews → reply for approval?

Google My Business and Microsoft Outlook and a Altramano environment. The approval step is on.

Which department is Google reviews → reply for approval for?

Social media, in industries such as marketing and communications agencies.

Does anything go out without me seeing it?

Everything that goes out is set to approve first by default. You can switch that step off per automation once you trust it.

What if something goes wrong?

The run stops, you get a notification, and in Runs you see step by step what happened. The manual names the errors you may meet, with cause and solution.

More for social media

More templates for social media
Sjabloon	Soort	What it does
Anniversary posts	automation	Company and employee anniversaries from a table become a congratulations post in good time, for approval.
Calendar planner	AI agent	An assistant that makes a social calendar for a month and puts it in your table.
Comments → proposed reply	automation	New comments on your posts get a proposed reply in your mailbox; you post the answer.

All 11 templates for social media

Templates are updated in your Altramano environment.

Last updated: 19 September 2026