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AI agentCommunity responder

Answering comments from followers with AI

An assistant that answers comments and messages from followers in the tone of your brand.

Community responder is AI agent in Altramano for social media: an assistant that answers comments and messages from followers in the tone of your brand.

It works without an external integration, with tables, forms and the Studio in your own environment.

AI agent · department Social media

What it does

Paste a comment or a message. The assistant proposes a reply: friendly, short, in your tone; acknowledging with a solution where there is criticism; and, for spam or trolls, the advice not to reply.

What you need

  • No external integration; works with tables, forms and the Studio in your own environment.

How does answering comments from followers work with AI?

An AI agent works with its own instructions and its own sources, which you start in the Studio or from an automation.

Paste a comment or a message. The assistant proposes a reply: friendly, short, in your tone; acknowledging with a solution where there is criticism; and, for spam or trolls, the advice not to reply.

No external integration is needed: the data is in a table or form in your own environment, or in the documents you give the AI agent.

Everything runs in your own environment in Amsterdam. You set the limit: what falls within it runs by itself; what falls outside it comes to you first. Every run is there to read back step by step in Runs.

Read what an AI agent does for your team

Who it's for

For social media: scheduling posts, keeping up with comments, in your tone and with approval. Those hours go into responding to what is happening, instead of into scheduling posts by hand.

This department comes into play in marketing and communications agencies.

How to install it

  1. Choose the template in your environment under Templates.
  2. Give the AI agent its sources: documents, a mailbox or a table.
  3. Try it in the Studio and adjust the instructions wherever you like.

The full manual (what it is for, what you get, what you need, step by step, testing, errors with cause and remedy) sits with the template in your own environment.

Use this templateBook a demo

Frequently asked questions

What do I need for Community responder?

No external integration and a Altramano environment.

Which department is Community responder for?

Social media, in industries such as marketing and communications agencies.

What is an AI agent?

An AI agent does a task that involves reading, assessing or writing, such as assessing an enquiry or drafting a reply. It puts it in front of you, or does it itself if you want it to. It works with its own instructions, sources and tools. You start it in the Studio or from an automation.

Does it make answers up?

It works only with the sources you give it and refers to them. If something is not in there, it says so.

More for social media

SjabloonSoortWhat it does
Content calendar → schedule per channel (via Buffer)automationPosts in a table are scheduled on your channels through Buffer once approved.
One post → variants per channel → approval → publishautomationWrite one post; you get variants for LinkedIn, Instagram and Bluesky for approval and publish once approved.
Photo from folder → draft postautomationPut a photo in a OneDrive folder and you get a draft post with a caption for approval.
All 11 templates for social media

Templates are updated in your Altramano environment.

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